If you have a Post Office Card Account (POca) for your state pension, benefit or tax credit payments, an important change is coming in November 2021.

A POca is a special type of account you can only get from the Post Office for automated government payments. It is different from other Post Office accounts which will still be in existence.

From November the POca accounts will be closed and you will need to use a different means to have your money paid in.

You will still be able to get your payments but you will need to use a different account to withdraw your money.

The DWP will be writing to all affected in the coming months, but if you are worried and want to learn more now, you can find advice here.

And this guide from the Post Office gives advice on switching to alternative accounts.

The important thing is not to worry – there is plenty of time to act. But if you need help for any reason, I am always happy to assist. Please contact me for help.

You might also have neighbours, friends or family who can assist you if you are having difficulty with anything.